While it’s inspiring to read high level summaries of success stories, we think it’s just as important to learn about what drove the success and made it possible. We’ve asked some of the brightest folks we know to open up about what they believe was the most important factor behind their success.

Jaleesa White | Skincare Specialist/Medical Lab Scientist

I believe the most important factor that has contributed to the success of my company is great customer service. You can have an outstanding top tier product but if you don’t have good customer service that diminishes your products. What I mean when u say customer service is listening to each of your customers feedback and take each one into consideration to make your company better. If there is an issue you resolve it with a good attitude and in a timely manner. Have you ever had a bad experience with a company and it makes you not want to revisit that company no matter how good the products are? Customer service should always be in the forefront of any business. Read more>>

Monifa Angle | Branding Guru & Marketing Strategist

At the core of my success lies a profound belief that has shaped the flourishing journey of my business. The unwavering presence of God serves as the cornerstone, infusing every decision, endeavor, and milestone with divine guidance. It’s this spiritual foundation that not only sustains but propels my business to new heights, creating a narrative of success intertwined with faith. Read more>>

Kim Twiddy | President & Founder, Outer Banks Entrepreneurs, LLC

The beating heart of Outer Banks Entrepreneurs is undeniably its people – the spirited members who breathe life into our organization. Twelve years strong, their unwavering commitment has been the cornerstone of our success. Read more>>

John L. Jones | Licensed General Contractor

Happy Clients, We focus on the client as remodeling is a service to the them and their family. It is going to disrupt there life during the process. So we try to make it a smooth as we can. With that focus it has made us look at the way it can be done to see how we can lesson their frustration with work being done in their house. It starts with our SOP’s (standard operating procedures). The paperwork is simple and clear so they know before the work starts what the finial look will be. Our tools are supper organized so time isn’t wasted on looking for what is needed, in turn getting the project finished faster. Even the brand of tools we use has the highest dust collection on the market to keep the house cleaner and less time to clean up. Client feedback continues to help us make changes to have happy clients. Happy clients use us on multiple jobs and refer us to their family, friends, neighbors, and co-workers. Read more>>